Leadership Blog

Coaching is Vital Link to Engagement

Recent research from Fairplace Cedar PLC, based on a survey of employees from UK organisations across the public, private and voluntary sectors, suggests a strong link between good coaching skills in managers and staff engagement.  It points to a coaching culture being linked to higher staff retention.

Some of the top line findings from the survey were:

  • Only half (52%) of employees rate their manager as a good coach
  • Just a third (34%) feel significantly motivated and engaged by their manager
  • Managers who lack coaching skills more likely to have disengaged staff.

Employees who plan on leaving their company within the next year are more than twice as likely to rate their manager as a weak coach than employees who plan on staying at their organisation. Those planning on leaving their company are also twice as likely to say that their manager has failed to engage or motivate them over the past year.

Organisations that do not train managers to be good coaches are reducing their ability to drive business performance: 83% of employees who rate their manager as a good coach feel that they are continuously encouraged to develop and improve their performance, compared to just 18% of those who work under bad coaches.

Overall, only 55% of employees feel that their manager helps them to develop and improve continuously. Worryingly, a third (33%) of respondents say their manager provides little or no constructive feedback to help them identify ways to improve performance.  In contrast, task-orientated skills such as rationalising and analysing were most often rated as managers' strong areas of ability.

Offering constructive feedback, setting expectations, listening and thinking about individuals' development should be seen as vital to a manager’s role if they are to get the best out of their team.  

 

Top Tips to Motivate Yourself as a Manager

There is no doubt that business conditions are tough today. Business is there to be won but it is taking a lot more time and effort to win those sales.  Clearly 'doing more with less' has become a way of life. Here are some tips on how to stay focused, motivated and enthusiastic.

To-do lists are great

Most of us get pleasure from a task completed, whether it is getting the washing up completed or a business report. Some people can use those onscreen to-do lists and they are effective. There is something powerful about ticking a completed box with a pen (virtual or otherwise). You can see your progress through the day; you can feel it.

Set yourself a sub-target

This works well with the first tip. Say to get three of today's ten things to-do, completed by 11am. When you succeed, plan yourself a little treat, a small reward. Nothing major but a move away from your place of work to do something different, have a coffee, phone that friend.

Some jobs are just too big

Imagine sitting down to write a book. Break these big jobs into smaller tasks. Write a chapter at a time - you will probably even want to break that chapter down into sections. If the nature of your day is that you have 30-minute blocks or four-hour blocks break the big job into tasks that fit the available time more or less.

Share your "want to dos"

In work there is a big list of things we are paid to do.  Some matter more to us than others. If there is something you find particularly motivating, tell your boss you want to concentrate on that for a while. Share your tasks with your partner, a friend, a coach or a mentor. Make sure whomever you share your "want to-dos" with will congratulate you when you succeed.

Have as much of a routine as you can

Most of us have routine things in our lives whether it is washing up or checking activity completions. Make them something you do at a certain time automatically. That way they disappear as a task and merge into the background of your life. 

Have a dream - a big dream for a goal

If you have set yourself a demanding set of tasks to achieve something difficult, imagine the end result. The task in front of you might be petty and trivial but its completion takes you a step nearer that amazing dream.

Get better at the things you do routinely

If you are fed up at the thought of posting all those account transactions then get better at it. Experiment with different ways of doing the work. Innovate; perhaps there is a better IT solution. Above all, evolve a better way. That two-hour task may still be boring but if you can do it in an hour so much the better. This is most easily achieved in the arena of Word templates and styles.  Learn to take advantage of these.

Make a game of it

The best way for some to do things they don't like is to make it a challenge. Can I do it in three hours and not four?  Can I write 1,000 words and not 800? Can I make 15 sales calls and not 10? Within your tasks make little stretch targets: 10 calls today, 11 tomorrow, 12... and so on.

Learn something new every day

Network, read books, go to seminars, listen to sales people and use their ideas, make use of the information available on the web. Not only will you find new ways to do old tasks, you will start thinking about what you could learn that would make your tasks easier to do. In this way you are thinking about how to better perform the task (which should be interesting) instead of just doing the task.

Delegate

Get someone else to do the tasks you don't want to; anyone from a virtual assistant to an interim executive can be brought in to do the boring tasks for you. The more successful you are the more you can delegate the things you don't want to do, to someone else. Wouldn't we all like to just do what we enjoy? So the first step is...write a to-do list!

 

 

   

We All Need a Networking Strategy

Before we start looking at what we mean by a networking strategy, it is useful to identify what we mean by effective business networking. Everyone, whether we realise it or not, is networking all the time and has their own network. Looking at it simply, networking is just the process of communicating to another person, be it via a phone call, email, letter, face-to-face meeting, Twitter, blog comment or Facebook status update. For business networking we would add, “networking with purpose”

When we use the word 'networking', what instantly comes into mind? Many will equate networking with working the room.  Actually, working the room is only a small part of effective business networking. Effective business networking is the process of finding, building and maintaining mutually beneficial relationships. It is this definition that provides the framework for designing your networking strategy. 

A networking strategy details how you will achieve your goals through your networking activities. A clear and concise personal networking strategy will allow you to make decisions as to 'what' networking activities you will do, i.e. your networking plan. If you implement your networking plan, you will, if it all goes to plan, achieve your networking goals. It is this absence of a joined up, well thought through networking strategy that leads many to fail at networking.

Based on Heather Townsend’s, The FT Guide to Business Networking, there are five stages to creating an effective networking strategy.  These are, in summary, as follows:

  1. Create networking objectives - i.e. what do you want to achieve as a result of your networking activities. Are you looking to win new business?  How much business?  Make the goals SMART.
  2. Audit - assess the suitability of your current network, networking activities, ‘keeping in touch’ strategies, all to help you achieve your networkingMap out your current network, what you gain from it, how you stay in contact and identify gaps. 
  3. Find - who do you need to meet, and where and how are you going to meet them? This is way beyond family, friends and immediateThey don't count.  Can you meet new people on LinkedIn, Twitter or by becoming a member of your local institute or professional branch?
  4. Build - what will you do to progress the relationship from just a name, to a deep, strong and highly beneficial relationship? How will you choose who to deepen the relationship with? You might categorise people into an ‘inner’, ‘middle’ or ‘outer circle’?  Your strategy for each will be determined by how much importance you place at each level.
  5. Maintain - what will you do to keep your relationships ticking over? After all, if your network never hears from you or sees you, the relationship will gradually wither and die. What is your ‘keeping-in-touch’ plan to be?

If you complete each stage, your networking plan will almost write itself. The difference between your networking strategy and networking plan is:

Your networking strategy sets out your networking objectives and ‘how’ you will approach achieving these, whereas your networking plan is what you will actually do on a daily, weekly, monthly basis to achieve your networking objectives.

   

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On Leadership

Sir John Harvey-Jones
"How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group."

Useful Links

Leadership and Management Network
This website aims to help you achieve your business goals through building Management and Leadership capabilities.

John Adair Leadership & Management
Official website of Professor John Adair.

 

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